Skip to content

Omnichannel platform · Meta · RadarFlow

Operations that never drop a conversation

WhatsApp with QR and official Meta Cloud API, Instagram, Messenger, Telegram and WebChat in one Inbox — with RadarFlow, TK tickets, CSAT and AI in four modes.

MetaOfficial Cloud API
8+Channels in Inbox
24/7AI + RadarFlow
Unified queue Human handoff LGPD & audit
app.radarchat.com.br — Inbox
Hi! I saw Instagram and want official WhatsApp + flows.
AI: Yes — Meta Cloud API, Instagram, Messenger and RadarFlow in one panel. Shall I route you to a consultant?
Sure. Connecting you to the sales queue now.
Perfect, thank you!
Meta Cloud API WhatsApp QR + Cloud LGPD & audit trail Traceable TK tickets Omnichannel inbox

Platform stack

WhatsApp Cloud APIInstagram DMFacebook MessengerTelegram Bot WebChat widgetRadarFlowREST + WebhooksAI + TK tickets

Questions that usually stall the decision

Straight answers — no empty ROI promises.

Radar Chat connects official WhatsApp Cloud API and QR in the same panel. HSM templates, WABA quality and a unified Inbox stay in one operation — no tool switch for every Meta channel.

Start with the diagnostic

A truly unified Inbox

Not WhatsApp alone. The full operation: Meta, Telegram, website, flows and supervision on one screen.

  • WhatsApp QR and WhatsApp Cloud API (official Meta) in the same panel
  • Instagram DM and Facebook Messenger in the Inbox, with context and handoff
  • RadarFlow, TK tickets, CSAT, department queues and team presence
app.radarchat.com.br — Inbox
Hi! I saw Instagram and want official WhatsApp + flows.
AI: Yes — Meta Cloud API, Instagram, Messenger and RadarFlow in one panel. Shall I route you to a consultant?
Sure. Connecting you to the sales queue now.
Perfect, thank you!

Channels your operation actually uses

Connect where customers already are. The team runs one queue — with Meta, Telegram and WebChat credentials in the same tenant.

Native
WhatsApp QRFast QR connection in the panel, humanized queue and reconnect
Official API
WhatsApp Cloud APIOfficial Meta API — HSM templates, WABA quality and professional delivery
Meta
InstagramProfessional account Direct Messages in the unified Inbox
Meta
Facebook MessengerFacebook Page messages in the same support flow
Native
TelegramPer-company bot, authenticated webhook and Inbox
Native
WebChatEmbeddable site widget, FAQ, site ↔ WhatsApp bridge
Native
DiscordServer alerts to the team’s WhatsApp
OpenAPI
API & WebhooksREST OpenAPI, X-API-Key keys and outbound events

RadarFlow — visual automations

Build flows with trigger, content, logic, support and integration nodes — the same canvas editor your team uses in the panel.

  • Triggers by message, keyword, webhook and public links (RadarLink)
  • Conditions, branches, waits, tags and handoff to a human queue
  • Media, replies, billing hooks and outbound webhooks for your stack
Start diagnostic

Operations that cannot miss a message

E-commerceClinics & healthReal estate Schools & coursesB2B servicesFranchises

From app chaos to one operation

WhatsApp on the phone, Instagram in the app, Messenger on the Page and the website in another tool — that does not scale.

Without Radar Chat

  • WhatsApp on the phone, Instagram and Messenger in separate tabs
  • Nobody knows who already spoke to the customer
  • Website and social leads go cold in the queue
  • Supervisor with no real-time view
  • LGPD and consent hard to audit

With Radar Chat

  • One Inbox: WA Cloud + QR + Instagram + Messenger + Telegram + WebChat
  • History, tags and context before you reply
  • RadarFlow + AI triage and escalate only when needed
  • Department queues, round-robin and team presence
  • LGPD portal, CSAT, API and webhooks built in
1panel for every channel
24/7AI + business hours
TKtraceable protocol
CSATautomatic post-support

What the platform covers

From the first Instagram DM to a closed ticket — with control for owners, supervisors and agents.

Meta omnichannel Inbox

WhatsApp QR, WhatsApp Cloud API, Instagram DM and Facebook Messenger unified, with assignment and transfer across departments.

Premium site chat

Embeddable widget with visual models, pre-chat, attachments, FAQ/KB and bidirectional site ↔ WhatsApp bridge.

AI in 4 modes

Menu robot, basic triage, premium AI with KB and human handoff — you choose the automation level.

RadarFlow

Visual flow editor: triggers, conditions, media, queues, webhooks and billing — automation without locking the operation.

Tickets & cases

TK protocol with team SLA, public lookup with token, internal comments and audit trail.

Team & supervision

Public and internal departments, availability-based round-robin, supervisor panel and 7-day metrics.

Telegram & Discord

Per-organization Telegram bot in the Inbox; Discord for operational alerts on the team’s WhatsApp.

API, campaigns & webhooks

REST OpenAPI, integration keys, campaigns and outbound webhooks for ticket, conversation and bridge events.

LGPD & consent

Privacy portal, progressive consent renewal, event audit and masking of sensitive data.

Features

How to get started

Business diagnostic first — then the plan that fits.

1

Fill in the diagnostic

Share channels, volume, team size and what you use today. No public price grid on the homepage.

2

Get the recommended plan

Our team reviews your context and sends the plan and modules that make sense.

3

Connect channels and team

WhatsApp QR or Meta Cloud API, Instagram, Messenger, Telegram, WebChat and roles in the panel.

4

Run with AI and RadarFlow

Attendance mode, flows, queues, TK tickets and CSAT — measuring what matters.

Free diagnostic — tailored plan

We do not publish a price table on the homepage. You describe how you support customers today; we return the plan that fits.

  • Channels, volume and team size
  • Meta Cloud API, QR, Instagram and other channels in scope
  • Human reply with a recommended plan — no checkout pressure

Takes a few minutes. No card required. The plan is sent after we review your context.

Fill in and get your plan

Message volume, team size, Meta Cloud API interest and channels — we use this to recommend the right plan.

1. Contact

2. Operations & plan

Channels you use today *
What matters most in the plan

No card required. Our team reviews and returns the recommended plan.

FAQ

Before you talk to the team.

There is no public grid on the homepage. Fill in the diagnostic with your business details; our team sends the plan that best matches volume, channels and operations.
Yes. Radar Chat connects WhatsApp via QR Code and via Meta’s official WhatsApp Cloud API, with HSM templates, WABA quality and the same Inbox. Instagram DM and Facebook Messenger use the same Meta stack.
Yes. Instagram Direct and Facebook Messenger (Page) land in the unified Inbox. Telegram uses a per-organization bot with an authenticated webhook. WebChat and Discord complete the ecosystem.
Radar Chat’s visual automation editor: triggers, conditions, replies, media, human queues, webhooks and integrations — so you can build flows without relying only on fixed menus or loose scripts.
Radar Chat includes an LGPD portal, progressive consent renewal, event audit and export controls — tools to support your compliance, with shared responsibility based on how you use the product.
Yes. Documented REST API (OpenAPI), integration keys (X-API-Key) and outbound webhooks for ticket, conversation and WebChat ↔ WhatsApp bridge events. The plan recommended in the diagnostic defines usage limits.

Ready for an operation that never drops a conversation?

Official WhatsApp, Instagram, Messenger, Telegram, WebChat and RadarFlow — start with the free diagnostic.

Diagnostic