Omnichannel platform · Meta · RadarFlow
Operations that never drop a conversation
WhatsApp with QR and official Meta Cloud API, Instagram, Messenger, Telegram and WebChat in one Inbox — with RadarFlow, TK tickets, CSAT and AI in four modes.
Platform stack
Questions that usually stall the decision
Straight answers — no empty ROI promises.
Radar Chat connects official WhatsApp Cloud API and QR in the same panel. HSM templates, WABA quality and a unified Inbox stay in one operation — no tool switch for every Meta channel.
One Inbox for WhatsApp, Instagram, Messenger, Telegram and WebChat. Departments, assignment, transfer and supervision already live in the panel — the learning curve is operational, not a new app per network.
No. RadarFlow automates triggers, conditions, replies and handoff to a human queue. AI has four modes (robot, triage, premium and handoff). You set how far automation goes — humans stay in control.
E-commerce, clinics, real estate, schools and B2B use the same stack (channels + queues + tickets + LGPD). The free diagnostic maps volume, channels and team — then we recommend the plan that fits, with no public price grid on the homepage.
Start with the diagnosticA truly unified Inbox
Not WhatsApp alone. The full operation: Meta, Telegram, website, flows and supervision on one screen.
- WhatsApp QR and WhatsApp Cloud API (official Meta) in the same panel
- Instagram DM and Facebook Messenger in the Inbox, with context and handoff
- RadarFlow, TK tickets, CSAT, department queues and team presence
Channels your operation actually uses
Connect where customers already are. The team runs one queue — with Meta, Telegram and WebChat credentials in the same tenant.
RadarFlow — visual automations
Build flows with trigger, content, logic, support and integration nodes — the same canvas editor your team uses in the panel.
- Triggers by message, keyword, webhook and public links (RadarLink)
- Conditions, branches, waits, tags and handoff to a human queue
- Media, replies, billing hooks and outbound webhooks for your stack
Operations that cannot miss a message
From app chaos to one operation
WhatsApp on the phone, Instagram in the app, Messenger on the Page and the website in another tool — that does not scale.
Without Radar Chat
- WhatsApp on the phone, Instagram and Messenger in separate tabs
- Nobody knows who already spoke to the customer
- Website and social leads go cold in the queue
- Supervisor with no real-time view
- LGPD and consent hard to audit
With Radar Chat
- One Inbox: WA Cloud + QR + Instagram + Messenger + Telegram + WebChat
- History, tags and context before you reply
- RadarFlow + AI triage and escalate only when needed
- Department queues, round-robin and team presence
- LGPD portal, CSAT, API and webhooks built in
What the platform covers
From the first Instagram DM to a closed ticket — with control for owners, supervisors and agents.
Meta omnichannel Inbox
WhatsApp QR, WhatsApp Cloud API, Instagram DM and Facebook Messenger unified, with assignment and transfer across departments.
Premium site chat
Embeddable widget with visual models, pre-chat, attachments, FAQ/KB and bidirectional site ↔ WhatsApp bridge.
AI in 4 modes
Menu robot, basic triage, premium AI with KB and human handoff — you choose the automation level.
RadarFlow
Visual flow editor: triggers, conditions, media, queues, webhooks and billing — automation without locking the operation.
Tickets & cases
TK protocol with team SLA, public lookup with token, internal comments and audit trail.
Team & supervision
Public and internal departments, availability-based round-robin, supervisor panel and 7-day metrics.
Telegram & Discord
Per-organization Telegram bot in the Inbox; Discord for operational alerts on the team’s WhatsApp.
API, campaigns & webhooks
REST OpenAPI, integration keys, campaigns and outbound webhooks for ticket, conversation and bridge events.
LGPD & consent
Privacy portal, progressive consent renewal, event audit and masking of sensitive data.
How to get started
Business diagnostic first — then the plan that fits.
Fill in the diagnostic
Share channels, volume, team size and what you use today. No public price grid on the homepage.
Get the recommended plan
Our team reviews your context and sends the plan and modules that make sense.
Connect channels and team
WhatsApp QR or Meta Cloud API, Instagram, Messenger, Telegram, WebChat and roles in the panel.
Run with AI and RadarFlow
Attendance mode, flows, queues, TK tickets and CSAT — measuring what matters.
Free diagnostic — tailored plan
We do not publish a price table on the homepage. You describe how you support customers today; we return the plan that fits.
- Channels, volume and team size
- Meta Cloud API, QR, Instagram and other channels in scope
- Human reply with a recommended plan — no checkout pressure
Takes a few minutes. No card required. The plan is sent after we review your context.
Fill in and get your plan
Message volume, team size, Meta Cloud API interest and channels — we use this to recommend the right plan.
FAQ
Before you talk to the team.
Ready for an operation that never drops a conversation?
Official WhatsApp, Instagram, Messenger, Telegram, WebChat and RadarFlow — start with the free diagnostic.